Live calls hit a real operator immediately, no menu, no callback queue. The dispatcher confirms quote and ETA before any rig rolls. Callback form requests are followed up within 30 minutes during business hours (Monday to Friday 8 AM to 6 PM) and within 1 hour overnight or weekends.
Core Services
Heavy and Recovery
Specialty Vehicles
Roadside Services
Related Help
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Coverage Areas
Contact Dispatch
Contact Victoria Tow Truck, Live Victoria Tow Operators 24/7
If the vehicle is on a roadway, blocking traffic, in an accident or you feel unsafe, call (778) 561-1644 directly, a real person answers any hour. The form below is for non-urgent callbacks, fleet onboarding, scheduling and feedback. Victoria Tow Truck connects drivers across Victoria and Victoria, Saanich, Langford, Colwood and Oak Bay.
- Live dispatch, no phone trees
- Free quote and ETA before any rig rolls
- Victoria plus 5 surrounding cities
Get in touch
Need a tow or roadside help? Pick up the phone.
The fastest way to reach an operator is the phone line. Calls hit a real person immediately, with quote and ETA confirmed before any rig rolls. The form is for non-urgent callbacks, fleet inquiries, scheduling and feedback, both routes reach a real human.
A live operator follows up within 30 minutes during business hours and within 1 hour overnight. For active breakdowns or accident scenes, call (778) 561-1644 directly.
Common questions
Victoria Towing Services FAQ
How calls are handled, when to use the form versus the phone line, fleet onboarding, pricing transparency and what to share for the fastest possible response.
No. For active breakdowns, accident scenes or anything time-sensitive, call (778) 561-1644 directly. The form is for non-urgent callbacks, fleet inquiries, scheduling and feedback. The phone is always faster on a roadside call.
Yes. Submit a fleet inquiry through the form or call (778) 561-1644 to talk through volume rates, account terms, fuel-card billing, dedicated routing and preferred shop destinations across Victoria and Victoria, Saanich, Langford, Colwood and Oak Bay.
Pricing in British Columbia typically runs $80 to $150 hook-up plus $3 to $6 per kilometre, with a $20 to $50 after-hours surcharge between 10 PM and 6 AM. Heavy-duty rigs and complex recoveries sit at the higher end. The dispatcher quotes the full rate before any rig rolls.
Both. Calls reach a real person immediately; emails are answered within one business day. For active roadside situations, a phone call is faster. Email is best for fleet onboarding, account questions and feedback.
Need a tow
Call (778) 561-1644 for 24/7 Victoria Tow Truck Service.
Stuck on a major highway, parkade-stuck downtown, broken down on the way to a nearby city, slide-off on a back road, ranch-road call in the outer service area, Victoria Tow Truck routes the closest available rig any hour across Victoria and Victoria, Saanich, Langford, Colwood and Oak Bay. Safety note: pull off the lane, hazards on, stay inside the vehicle if traffic is heavy, and let the operator hear road noise to confirm direction of travel.
Free quote and arrival time before any work begins. Pricing varies by location, time of day and conditions.